How to stop anti-fraud measures from slowing down your online banking business?

Description

Customers are often unhappy because of the security measures banks use for their digital services. They are too intrusive and too complicated to manage. This is why ensuring a seamless and fast digital experience is a top priority for banks and payment providers that want to keep growing their businesses. But how to do this while keeping customers safe from online fraud? In this document, we share some useful insights from a few banks’ Chief Information Security Officers that work with Cleafy to understand the impact that anti-fraud measures used to have on their business.