Full-time position at the Milan
Cleafy is looking for a Product Support Representative to assist our customers in using our products and services best.
You will be the first point of contact with our clients, resolving customer questions, recommending solutions, and guiding product users through features and functionalities.
To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. Being already familiar with help desk software is a plus.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
As a Cleafy Customer Success team member, you are integral to our client experience and happiness. You are the first line of communication with our clients, focused and committed to ensuring they receive the best service.
You’re a technology enthusiast and people person who enjoys helping others. You are not afraid to make things happen by acting in person and going above and beyond to get the job done and make the client happy.
Working here means being part of a group of people that support, respect, and inspire one another, no matter what.
That's why we have been certified by Great Place to Work® (find our page on bit.ly/BestWorkplace-Cleafy).
Do you have what it takes to be part of the Cleafy family?
Please read carefully both Responsibilities and Requirements below.