In the digital age, safeguarding online banking services requires more than just reactive measures; it demands proactive, integrated solutions. BCC Iccrea Group, Italy's largest cooperative banking network serving over 5 million members, faced escalating online fraud challenges as digital transactions surged to 85% of their activity.
Partnering with Cleafy, they transformed their approach to fraud prevention, achieving remarkable results.
Key insights from BCC Iccrea Group's experience:
- Unified fraud detection: Cleafy's Fraud Extended Detection and Response (FxDR) platform provided a comprehensive solution, enabling seamless collaboration between cyber and fraud teams. This integration led to proactive detection of malware, bots, and account takeover attempts across all digital channels.
- Enhanced customer experience: By reducing false positives and unnecessary account restrictions, BCC Iccrea Group improved genuine customer interactions, balancing robust security with user convenience.
- Significant cost savings: The implementation of Cleafy's solution resulted in monthly savings exceeding €0.5 million by effectively preventing fraud and streamlining fraud management processes.
Ready to transform your fraud prevention strategy?
Discover how Cleafy's innovative solutions can help your institution proactively combat online fraud while enhancing customer satisfaction and operational efficiency.
Learn more from BCC Iccrea Group's success story and explore the benefits of partnering with Cleafy.
