Thanks to Cleafy's advanced capabilities, a Pan-European bank with over 8 million customers successfully cut fraud by 90% without adding a single headcount.
When the bank expanded its online and mobile services, in fact, along with millions of customers came organised fraud groups using phishing, malware, remote access, and subtle manipulation to get past defences.
Alerts flooded in, and false positives persisted at a high rate. The fraud team spent more time chasing scattered signals than stopping crime. The attacks weren’t high in volume, but they were highly targeted.
What changed after adopting Cleafy
20% fewer fraud losses
Attacks were intercepted before funds left accounts, including targeted campaigns that had previously gone undetected.
90% fewer false positives
Monthly case volumes fell from over 5,000 to a few hundred. The fraud team could finally focus on cases that mattered.
Better customer experience
Friction dropped by 30%. Fewer unnecessary checks, fewer blocked transactions, fewer complaints.
No extra headcount
A three-person team now runs the entire operation - detection through to decision - without firefighting or dashboard overload.
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See how your institution can benefit too.
Download the full success story to find out how Cleafy can help you strengthen your fraud prevention strategy and achieve similar results in today’s fast-moving digital environment.
